FAQ
Frequently Asked Questions
Are your products high quality?
Are your products high quality?
Yes. We work with trusted suppliers and carefully select products to provide the best value and quality for our customers.
Can I cancel my order?
Can I cancel my order?
If your order has not been shipped yet, please contact us as soon as possible. We will do our best to assist you.
How can I contact Homezex?
How can I contact Homezex?
You can reach us via email or WhatsApp. Visit our Contact Us page for the latest contact details.
Where do you deliver?
Where do you deliver?
We currently deliver across all major cities and regions in the United Arab Emirates.
How long does delivery take?
How long does delivery take?
Our standard delivery time is 1–3 business days.
Do you offer Cash on Delivery (COD)?
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available for eligible orders within the UAE.
Can I return my order?
Can I return my order?
Yes. If you receive a damaged, defective, or incorrect product, you can request a return within 7 days of delivery. Please refer to our Return & Refund Policy for details.
